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  1. AgentSignal
  2. ›How to use AgentSignal
  3. ›Settings & privacy

User Guide

Settings & privacy

Configure recording masking, account connections, and more.

Where to find it: /settings/privacy
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How to Hide Personal Information in Recordings and Manage Account Settings

Settings & privacy

How to Hide Personal Information in Recordings and Manage Account Settings

The default Balanced setting hides input fields, but not names or addresses displayed on member pages. Learn how to hide text or exclude areas, test changes, allow for the update delay, handle older recordings, and manage your login methods, password, and display language.

Published September 12, 2026

kairos, Inc.
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